IT Infrastructure Support Specialist

Are you a tech-savvy professional with a passion for maintaining seamless IT infrastructure? PT. INSPIRASI MAJU JAYA is seeking a dedicated IT Infrastructure Support Specialist to join our dynamic team in Bali. In this role, you will play a crucial part in ensuring our IT systems run smoothly, supporting our business operations and helping our team stay productive.

PT. INSPIRASI MAJU JAYA is a rapidly growing company in the hospitality industry, with a strong presence in Bali. We are committed to providing exceptional service to our guests and employees, and our IT infrastructure is a critical component of that mission. As an IT Infrastructure Support Specialist, you will be responsible for maintaining our network, servers, and other IT systems, ensuring they are secure, reliable, and up-to-date.

In this role, you will work closely with our IT team and other departments to troubleshoot issues, implement new technologies, and ensure our systems are optimized for performance. You will also provide training and support to our employees, helping them make the most of our IT resources.

📋 Tanggung Jawab Pekerjaan

• Monitor and maintain our network infrastructure, including routers, switches, and firewalls.
• Manage and support our server environment, including Windows and Linux servers.
• Install, configure, and maintain software applications and systems, such as Microsoft Office, Adobe Creative Suite, and other business applications.
• Provide technical support to employees, troubleshooting hardware and software issues.
• Ensure the security and integrity of our IT systems, including implementing and maintaining security policies and procedures.
• Perform regular backups and disaster recovery testing to ensure business continuity.
• Stay up-to-date with the latest IT trends and technologies, and recommend improvements to our infrastructure.
• Provide training and support to employees, helping them make the most of our IT resources.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in IT infrastructure support.
• Certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, or Microsoft Certified: Azure Administrator Associate are a plus.
• Strong knowledge of network protocols, including TCP/IP, DNS, DHCP, and VPN.
• Experience with server operating systems, including Windows Server and Linux.
• Familiarity with virtualization technologies, such as VMware or Hyper-V.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.

🛠️ Keahlian

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